Using Bill Pay | Bank of America

In the Mobile app¹

Add a new payee

Tap the + next to Add a new payee. Choose company or person.

Complete the required fields and tap Save — you'll receive confirmation.

Edit/delete a payee

Choose the payee, then select Edit or Delete.

Confirm changes and tap Save — you’ll receive confirmation.

Schedule a one–time payment

Select the payee and tap Pay.

Complete the required fields and tap Pay — you’ll receive confirmation.

Edit/cancel a scheduled one–time payment

In the Activity section:

Edit: tap Edit next to the scheduled payment, make changes and tap Save — you'll receive confirmation.
Cancel: tap Cancel next to the scheduled payment — you'll receive confirmation.

Request eBills

Note: Required for automatic payments.

Select the company, choose Request eBills, complete the required fields and tap Request — you’ll receive confirmation.

Set up an automatic payment

Select the payee, tap Add AutoPay and complete the required fields.

Tap Save — you’ll receive confirmation.

Note: In order to avoid a missed payment or fees, please be sure to pay your current bill separately. Automatic payments will begin when you receive your next eBill. For business credit cards, you need to receive your first eBill before you can set up AutoPay.

Edit/cancel an automatic payment

Select the payee and then under AutoPay:

Edit: Select the automatic payment, make changes and tap Save — you'll receive confirmation.
Cancel: Tap Cancel next to the automatic payment — you'll receive confirmation.

View step by step with images

In Online Banking

Add a new payee

Select the Add a Company or Person tab. Complete the required fields and choose Add — you'll receive confirmation.

Note: If you can't find the company you're looking for, click the “mail a paper check” link to the right of the search bar.

Edit/delete a payee

Select the payee you want to edit/delete:

Edit payee account number: click Change, make updates and select Save Changes — you'll receive confirmation.
Edit other payee details: edit field(s) and select Save Changes — you'll receive confirmation.
Delete: Under payee name, click Delete — you'll receive confirmation.

Schedule a one–time payment

Next to the payee(s), complete the required fields and click Make Payments — you’ll receive confirmation.

Edit/cancel a scheduled one–time payment

View scheduled payments on the right and click Change:

Edit: Make updates and click Save Changes — you'll receive confirmation.
Cancel: Select Cancel then (Cancel Payment) — you'll receive confirmation.

Request eBills

Note: Required for automatic payments.

Under the company, select Request eBills, complete the required fields and click Add.

Click Submit — you’ll receive confirmation.

Set up an automatic payment

Next to the company, select AutoPay and then click Set Up AutoPay.

Complete the required fields and choose Start Sending Payments — you’ll receive confirmation.

Edit/cancel an automatic payment

Next to the payee, select AutoPay.

Edit: Click on Change AutoPay Options, complete required fields and select Save Changes — you'll receive confirmation.
Cancel: Click on Stop AutoPay — you'll receive confirmation.

View step by step with images

Here's how to use Bill Pay

In the Mobile app1

Add a new payee

Edit/delete a payee

Schedule a one–time payment

Edit/cancel a scheduled one–time payment

Request eBills

Set up an automatic payment

Edit/cancel an automatic payment

In Online Banking

Add a new payee

Edit/delete a payee

Schedule a one–time payment

Edit/cancel a scheduled one–time payment

Request eBills

Set up an automatic payment

Edit/cancel an automatic payment

Log in to the Mobile app and ask Erica, your virtual financial assistant, how to add, edit or delete a payee, how to schedule a one-time payment, or how to set up an automatic payment.2

Learn more about what you can do in Mobile and Online Banking

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In the Mobile app¹

Log in to the Mobile app and ask Erica, your virtual financial assistant, how to add, edit or delete a payee, how to schedule a one-time payment, or how to set up an automatic payment.²