Here's how to manage your home loan account

In the Mobile app1

Make changes to your PayPlan

Log in to the Mobile app and select your home loan account.

Select Manage PayPlan, complete the required fields, then tap Continue.

Review the details and tap Continue to complete —  you’ll receive confirmation.

Make a payment

Log in to the Mobile app and tap Pay & Transfer.

Select Transfer between my accounts, complete the required fields, then tap Next.

Review the details and tap Transfer to complete — you’ll receive confirmation.

Request mortgage payoff quote

Log in to the Mobile app and select your home loan account.

Select Request a payoff, complete the required fields, then tap Continue.

Tap Get quote — you’ll receive confirmation.

Request home equity line of credit payoff/paydown quote

Log in to the Mobile app and select your home equity line of credit.

  • Select Request Payoff or Paydown and complete the required fields.
    Note:
    • A payoff will show the amount needed to pay off and automatically close your account once we receive the funds. You'll no longer have access to your line of credit.
    • A Paydown schedule will show the amount to pay your account down to a zero balance. You’ll continue to have access to your available funds.

Tap Get quote — you’ll receive confirmation.

In Online Banking

Make changes to your PayPlan

Log in to Online Banking, select your home loan account and then Manage PayPlan.

Complete the required fields and select Continue/Save.

Review details and click Set Up PayPlan — you’ll receive confirmation.

Make a payment

Log in to Online Banking and select the Pay & Transfer tab.

Select Transfer between my accounts, complete the required fields, then click Next.

Review the details and click Transfer to complete — you’ll receive confirmation.

Request mortgage payoff quote

Log in to Online Banking and select your mortgage.

Under the Account Services section, select Request a payoff and complete the required fields.

Click Get quote — you’ll receive confirmation.

Request home equity line of credit payoff/paydown quote

Log in to Online Banking and select your home equity line of credit.

Under Account Services section select Request a payoff/paydown and complete the required fields.
Note:

  • A payoff will show the amount needed to pay off and automatically close your account once we receive the funds. You'll no longer have access to your line of credit.
  • A Paydown schedule will show the amount to pay your account down to a zero balance. You’ll continue to have access to your available funds.

Click Get quote — you’ll receive confirmation.

Learn more about Online and Mobile Banking

Learn more about what you can do in Mobile and Online Banking

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