Log in to the Mobile app, and tap on the search bar.

Type "appointment to service my account" or "appointment to open a new account."

Tap Let’s go or follow the on-screen prompts to choose scheduling options.

Confirm your contact information and choose if you want to receive text reminders.

Review and verify your appointment details — you'll receive confirmation.

Go to bankofamerica.com and click Schedule an Appointment on the left side of the page.

Follow the on-screen prompts and click Next.

Click Sign in to have some of your information prefilled or Continue without signing in.

Enter the requested information, review and click Schedule Appointment — you'll receive confirmation.