In the Mobile app1
Log in to the Mobile app and tap Menu.
Tap Manage Debit/Credit Card and find the debit or credit card you'd like to replace — if it isn’t the first one on the screen, tap Change and select the correct one, then tap Select.
Tap Replace.
Note: Your card must be active and not locked.
You may need to verify your identity with an authorization code. Select how you want to receive the code, enter it and tap Continue.
Follow the on-screen prompts — you’ll receive confirmation.
Need your card sooner? Check if a digital version of your card is available.
Your digital card has the same benefits of a physical card and is available instantly to pay in stores, in apps and shop online.
To access your card info:
Log in to the Mobile app and tap Menu.
Tap Manage Debit/Credit Card and select the card you replaced.
For a debit card:
Manage your physical/digital card together or independently and gain stronger protection with a one-time use, dynamic security code.
- Tap Get a digital card.
Note: If you don’t see Get a digital card, unfortunately a digital version of your card isn’t available. - Complete the authorization prompts.
- Select Continue to acknowledge you received Important Disclosures and to generate your new digital card.
- Tap to view your card details or Digital wallet to manage your new card.
For a credit card:
- Select Get Card Info.
Note: If Get Card Info doesn’t display, temporary card information isn’t available. - Follow the on-screen prompts and review all applicable disclosures.
