Here's how to send and receive money with Zelle®

In the Mobile app:1

Sending money2

  1. Log in to the Mobile app, tap Pay & Transfer, then select Zelle®.
    Note: If you haven't already enrolled, tap Begin Set Up and follow the on‑screen prompts.
  2. Tap Send, select your recipient and enter the amount.
  3. Include an optional note and tap Send. You'll receive confirmation.

 

Receiving money

  1. Log in to the Mobile app, tap Pay & Transfer, then select Zelle®.
    Note: If you haven't already enrolled, tap Begin Set Up and follow the on‑screen prompts.
  2. Tap Settings to view or make changes to your contact information. If you make changes, check your email or texts for a one‑time code so we can confirm it's you.
    Note: We’ll never call you to provide you with (or ask you for) an authorization code by phone.
  3. You'll receive confirmation and the money will be available in your chosen account within minutes.2
erica icon

Erica® can help you with sending and receiving money with Zelle® and much more.3 Log in to the Mobile app and tap the Erica icon to get started.

In Online Banking:

Sending money

  1. Log in to Online Banking, select Pay & Transfer, then Zelle®.
    Note: If you haven't already enrolled, you'll be redirected to enrollment — follow the on-screen prompts.
  2. Select the recipient you would like to pay, choose the account you want to send money from and the amount. Review payment details, then click Pay. You and your recipient will receive confirmation.

 

Receiving money

  1. Log in to Online Banking, select Pay & Transfer, then Zelle®.
    Note: If you haven't already enrolled, click Get Started and follow the on‑screen prompts.
  2. Click on the Recipients & Settings tab, and on the right under Receive money options, view or make changes to your contact information. If you make changes, check your email or texts for a one‑time code so we can confirm it's you.
    Note: We’ll never call you to provide you with (or ask you for) an authorization code by phone.
  3. You'll receive confirmation and the money will be available in your chosen account within minutes.

Need more help using Zelle®? To learn more go to bankofamerica.com/zelle.

Other important information:

Learn more about what you can do in Mobile and Online Banking

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