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Advertising Practices

We strive to provide you with information about products and services you might find interesting and useful. Relationship-based ads and online behavioral advertising help us do that.

Bank of America participates in the Digital Advertising Alliance ("DAA") self-regulatory Principles for Online Behavioral Advertising and uses the Advertising Options Icon on our behavioral ads on non-affiliated third-party sites (excluding ads appearing on platforms that do not accept the icon). Ads served on our behalf by these companies do not contain unencrypted personal information and we limit the use of personal information by companies that serve our ads. To learn more about ad choices, or to opt out of interest-based advertising with non-affiliated third-party sites, visit YourAdChoices powered by the Digital Advertising Alliance or through the Network Advertising Initiative's Opt-Out Tool. You may also visit the individual sites for additional information on their data and privacy practices and opt-out options.

To learn more about relationship-based ads, online behavioral advertising and our privacy practices, please review the Bank of America Online Privacy Notice and our Online Privacy FAQs.

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Here's how to join BofA Rewards^TM

In the Mobile app In Online Banking

In the Mobile app¹

1.

Log in to the Mobile app and tap BofA Rewards² in the top section of the screen.

2.

Tap See how next to Unlock Your Benefits.

3.

Tap Join. You'll receive a "You're in!" message confirming your enrollment and tier.

Note: After you enroll, tap BofA Rewards to see all your benefits in one place.

In Online Banking

1.

Log in to Online Banking and click See how under the BofA Rewards section at the top of the screen.

2.

Tap Join. You'll receive a "You're in!" message confirming your enrollment and tier.

Note: After you enroll, you can visit the BofA Rewards tab to see all your benefits in one place.

Erica®, your virtual financial assistant, can help you join, explore benefits and more.³ Log in to the Mobile app and ask Erica how to join BofA Rewards.

Learn more about what you can do in Mobile and Online Banking

Need the Mobile app?

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Enter your cell phone number

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Terms and Conditions

Our Security Center is your source for features and tools to help manage your account security and learn about trending scams.

Want to learn more? Choose a topic below.

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Add an authorized user

Enroll in Balance Connect®

Manage your deposit account

Manage your home loan account

Join BofA Rewards

Credit card line increase

Lock/unlock debit card

Manage your credit card account

Redeem credit card rewards

Digital wallet — pay using your phone

Enroll in Mobile and Online Banking

Paperless statements

Schedule an appointment

Add payee to Bill Pay

Domestic wire transfer

Manage mortgage PayPlan

International wire transfer

Pay a credit card bill (without BofA deposit account)

Receive money with Zelle®

Send money with Zelle®

Dispute charge & check status

Security Center

Troubleshoot ID/password

Update contact information

What to know about identity theft

Guía Práctica para la Banca Digital

1

Mobile Banking requires that you download the Mobile Banking app and may not be available for select mobile devices. Message and data rates may apply.

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BofA Rewards™ Eligibility. Customers can enroll and maintain their membership in BofA Rewards™ if they have an open, qualifying Bank of America® checking account. BofA Rewards tiers are based on each customer’s combined average balance in qualifying deposit and investment accounts. The minimum balance for each tier is: Member, no minimum balance; Preferred Plus, $30,000; Preferred Honors, $100,000; and Premier, $1,000,000. When you enroll, you’ll be placed in the appropriate tier for your combined average balance and then moved to the highest tier you’re eligible for based on one of the following:

for the 30 calendar days following your first enrollment, the combined end-of-day collected balance of your qualifying accounts (“Daily Balance”), provided that your Daily Balance remains above the required amount for a minimum of three business days; or
subsequently, the combined average balance of your qualifying accounts calculated on the third business day of each month.

Eligible customers will be moved to the higher tier within 3 business days. New tier benefits may take up to 30 days to become effective. For full terms, including qualifying accounts and the method of calculation of average balances, refer to your Personal Schedule of Fees.

Additional Eligibility. Employees and retirees of Bank of America may be eligible for BofA Rewards membership on customized terms. For details, please call Employee Financial Services or refer to the Bank of America intranet site. Bank of America Private Bank clients qualify to enroll in the Premier tier regardless of balances. Employees of companies participating in the Bank of America Employee Banking and Investing Program may be eligible for BofA Rewards on customized terms. Refer to CEBI Program for details.

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The mobile feature, Erica, is only available in the English language. The feature requires that you download the latest version of the Mobile Banking app and is only available in the Mobile Banking app for select iOS and Android devices. Message and data rates may apply. Your chat may be recorded and monitored for quality assurance. For SafeBalance Banking® for Family Banking accounts, the parent owner and their child age 13 or older have access to Erica.

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