You can count on our teammates to understand your unique circumstances and explore possible solutions. From managing your accounts and accessing cash and credit, to keeping your business moving forward, we have answers and solutions for these needs — and more.
For assistance with your general banking needs, such as your checking, savings and credit card accounts, contact us at your convenience.
Our goal is to keep our financial centers open, as long as it's safe for you and our teammates. Check our current hours and services available near you.
You can easily set up a time to meet with one of our specialists in a financial center. We’re here to listen and explore the best options for your situation.
Give us a call MondaytoFriday 8 a.m.to11 p.m., SaturdaytoSunday, 8 a.m.to8 p.m. Eastern.
If your home has been impacted by a natural disaster and you need to make an insurance claim, here's what you can do:
Don't worry — we'll be glad to help you through the property claims process. We can be reached at 800-669-6076 Monday through Friday, 8 a.m. to 9 p.m. Eastern.
Temporary payment assistance
To help with a temporary financial hardship, payment assistance may be available. Visit our home loan assistance page for more information.
Supporting your financial needs is our priority. If you and your small business have been impacted by a natural disaster, please let us know.
You can count on our dedicated team to help. Call 888-BUSINESS (888-287-4637), MondaytoFriday 7 a.m.to11 p.m. Eastern, Saturday 8 a.m.to8 p.m. Eastern.
We understand how important it is for you to have confidence when it comes to your merchant services accounts as you recover from a natural disaster.
Please call our dedicated team at 888-317-2528, 9 a.m. to 8 p.m. Eastern.
Keep in mind, FEMA and the American Red Cross are good sources of information and support resources.
Beware of scams
When natural disasters strike, scammers often do as well, impersonating contractors and charities in an attempt to get you to pay them money or give them your personal or financial information. Learn more about common scams.
You can confidently stay in control of your finances when you need it most. Our digital banking tools are designed to help you easily manage your accounts and get support 24/7.
Check your balance, deposit checks,2 view your statements, make transfers between your accounts and pay bills.
With Zelle®, you have a fast and easy way to send and receive money with friends, family and others you trust, even if they don’t bank with us.3
Add your Bank of America cards to your Digital Wallet to make easy and secure contactless payments in-store, in-app or online.
Bank of America is a longstanding partner of the American Red Cross. Teammates contribute generously by volunteering time and donations to support relief efforts when and where they're needed.
