WATCH Erica is here for you, your life and your goals
Stay one step ahead with personalized insights and guidance from Erica, no matter where you are on your financial journey.
Erica has your back. Connect with a specialist, temporarily lock and unlock your card(s)3 and check on your account security anytime you need.
Scheduling payments is as easy as 1-2-3. Erica can notify you of any upcoming e-bills and help set up automatic payments, so you can check one more thing off your to-do list.
Find your routing number without rerouting your day. With Erica, you can easily locate the account information you need, whenever and wherever you want it.
Access all of your Bank of America and Merrill accounts in one place online. Erica makes it easy to transfer between your Merrill investment and Bank of America checking accounts, so your money moves with your life.
Simplify your Merrill investing experience. Get quotes, manage your portfolio and connect with a Merrill advisor, right in the Mobile app.
A smarter way to plan ahead. With Erica, you can explore new ways to put your cash to work, from paying down debt to planning for your future and more.
Benefits you won’t want to miss. Simply say, “Show Preferred Rewards4 benefits” and Erica will help you explore program benefits like fee waivers, credit card reward bonuses, discounted rates and more.
You’ve got questions. Erica’s got answers. From simple ways to boost your credit score to connecting you with home-buying resources and home loan solutions and more, Erica is here to help.
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Example prompt from Erica® in the Mobile Banking app showing ways to put your cash to work, including talk to a Merrill advisor, see tips to save money and start a Bank of America Life Plan®.