Action Needed

At a glance: During this stage, you'll need to supply additional information so we can finish processing your application. We'll let you know what we need. Then it's easy to submit your documentation. Simply use Home Loan Navigator® to check the status of what we need from you and upload your documents within 10 calendar days of application submission. You can also access Home Loan Navigator through Mobile and Online Banking.

To make sure you can access Home Loan Navigator, visit Bank of America Mobile and Online Banking and use the last six digits of your loan application number to create your Online Banking account.

Learn more about Step 1: Watch the video above or use the button below to access our infographic with more details about what to expect during the home equity line of credit experience.