A tradition of excellence


Every day at Bank of America we’re focused on serving our customers and delivering exceptional experiences where and when you need us most. This ongoing commitment continues to earn industry awards and recognition.

Bank of America specialist meeting with client

Committed to your financial wellness.1

Bank of America is certified by J.D. Power for providing outstanding client satisfaction for financial wellness support.

The Best Consumer Digital Bank Award logo

Best Bank in the US

We’re continually innovating and improving our digital tools to bring you the most convenient and secure experiences possible. In recognition of these efforts, Bank of America was named the Best Bank in the by US by Global Finance.

Javelin Best In Class logo and mobile phone

Best in class mobile and digital banking

In Javelin Strategy & Research’s 2021 Digital Banking Scorecards Bank of America achieved Best in Class in both the mobile banking and online banking categories for the fifth year in a row.

Kiplinger’s Best Online Brokers 2021 Award logo

Newsweek’s 2022 List of America's Best Loyalty Programs

Bank of America's Preferred Rewards program has been recognized on Newsweek's list of America’s Best Consumer Loyalty Programs 2022.2

Stockbrokers.com Overall Client Eperience Award logo

#1 Overall Client Experience and ESG Investing

Merrill Edge Self-Directed ranked #1 for Overall Client Experience (for the fifth year in a row), #1 for ESG Investing (for the third year in a row), #1 for Client Dashboard (for the second year in a row) and #1 for access to banking (for the seventh year in a row) in the StockBrokers.com 2022 Annual Broker Review.3

Global Retail Banking Innovation Award logo

Best Digital Bank, USA by The Digital Banker

Bank of America has been recognized as the Best Digital Bank at the Global Retail Banking Innovation Awards, 2021, hosted by The Digital Banker.

Best Bank for Students Award logo

Best Bank for Students

Bank of America has been recognized as one of the 2021-2022 Best Banks for Students with products and features like automatic bill pay and access to Zelle®4 that accommodate students’ on-the-go lifestyles.

Keynova logo

Overall Winner 2021 Small Business Banker Scorecard

Bank of America is the overall winner of Keynova Group's 2021 Small Business Banker Scorecard, which features the latest industry rankings based on the digital user experience for small businesses.

J.D. Power trophy

Best Customer Satisfaction with Merchant Services

Bank of America has been recognized as #1 in customer satisfaction with Merchant Services in the J.D. Power 2022 Merchant Services Satisfaction Study.5