Your security is our priority. Together, we can identify and resolve fraud events faster. You can help by taking advantage of the following security features and always using a strong, unique password for each of your accounts. When available, enable multi-factor authentication and biometrics like fingerprint sign-on or Face ID®.1
We monitor activity 24/7 for potential threats. At Bank of America, we continuously monitor your accounts to help keep you protected. When you turn on alerts2 through your Mobile Banking app, we’ll automatically activate essential alerts.
Be sure to keep your cell phone number and email address up to date so you can be informed of important account activity and know right away if something needs your attention.
$0 Liability Guarantee means you’re not responsible for fraudulent transactions on your credit card. We credit fraudulent transactions back to your account as soon as the next day.3
Stay on top of your security. While we continuously monitor your accounts, make sure you understand ways in which you can help protect your money and your privacy. Review fraud prevention tips and learn about scam red flags by visiting the Security Center at bofa.com/security.
Extended Warranty Protection doubles the time period of the manufacturer’s warranty, up to one additional year on warranties of three years or less, for eligible items purchased with your card. You can also register your receipt and warranty information, which can be kept on file and easily accessed when needed.4
Mobile5 and Online Banking make it easy to manage your Travel Rewards account. Bank of America is continuously improving our technology to help make your everyday banking easier — giving you more control over your financial life.
Tap to pay with Contactless Chip Technology, which offers you the security of a chip card, with the convenience of a tap. Look for the contactless symbol at checkout.
Use fingerprint or Face ID® to securely sign in to our Mobile Banking app. It’s the quickest, simplest way to access your account on the go, using your device’s security technology.1 Also be sure to set up “Extra Security At Sign-In” within Online Banking to help improve the security of your accounts for Mobile and Online Banking.
Set up alerts for unusual card activity, payment due dates, transaction confirmations and more, so you always know what’s going on with your account and can take action when needed.2
Check your balances, pay bills or transfer funds6 between your eligible accounts whenever you need to.
Report a lost or stolen card in Mobile or Online Banking. You won’t be liable for any fraudulent charges, and we’ll cancel your card and send you a replacement immediately.
Discover more ways to pay using Digital Wallets by adding your Bank of America® credit card to Apple Pay®, Google Pay™, Samsung Pay, PayPal, Fitbit Pay™ or Garmin Pay™ for an easy and secure way to pay in-store, in-app or online.
Have questions? We're here to help.
Customer Service
800-421-2110
Travel/Purchase Benefits
800-592-4089
Redeem Points
800-247-9369