We’re here to help as you recover from the California wildfires

 

Supporting your financial needs is our priority and we want you to know we’re ready to help during this time.

Client Assistance Program – call us at 844.219.0691

If your financial situation has been impacted by the wildfires and you need help related to your account(s), please call our priority Client Assistance Program phone line – we’re here and ready to provide you with personalized financial assistance.

Financial centers and specialists – in person advice and guidance

Our goal is to keep our financial centers open, as long as it’s safe for our clients and teammates. However, in response to the wildfires, some may be temporarily closed. You can check our most current hours and services available in your area using our Financial Center and ATM locator.

If you’d like to meet with one of our specialists for help with checks from insurance companies or to discuss your immediate financial needs, scheduling an appointment in advance will give you the chance to tell us what you’d like to discuss so we can help make the most of your time.

Digital banking – secure access anytime from wherever you can connect

Don’t forget we can help you manage your finances on the go:

• Use Mobile¹ or Online Banking to check your balance, deposit checks², view your statements, make transfers between your accounts and pay bills
• With Zelle®, send and receive money with friends and family, no matter where they bank in the U.S.³
• Add your Bank of America cards to your Digital Wallet to make easy and secure contactless payments in-store, in-app or online

Help protect yourself from scams

When natural disasters strike, scammers often do as well, impersonating contractors and charities in an attempt to get you to pay them money or give them your personal or financial information. Visit our Security Center to learn more and stay on top of common scams that can happen anytime.

We understand how important it is for you to have confidence when it comes to your finances. Our entire Bank of America team shares our passion for ensuring we’re always here to help with your financial needs — especially at times like this.

Thank you for being our client — please stay safe.