Pay Bills

 

 

Frequently Asked Questions

 Pay Bills

• What is Bill Pay?
• How do I sign up for Bill Pay?
• How do I set up Bill Pay to pay my bills?
• What is a payee and how do I add a payee?
• What are e-Bills and how do I add them?
• How do I receive or pay e-Bills?
• What happens if I delete a payee who sends me e-Bills?
• How do I change my account information with a payee?

 Checking and Savings Accounts

• What is direct deposit?
• What does direct deposit cost?
• How can I get direct deposit?
• Where is the Transit/ABA routing number on my check?
• Where is my checking account number on my check?

 Security Tools

• Is Online Banking secure?
• What does SSL mean?
• What is encryption?
• What is 128-bit encryption?

 Information on Transfers

• What type of transfers can I make?
• When will my funds become available?
• Can I set up recurring or future-dated transfers?
• Can I transfer funds using my Bank of America personal and business credit card?
• Can I transfer funds to my mortgage, loan or line of credit?
• Which business accounts can I transfer between?
• Can I transfer funds between my personal accounts and my business accounts in Online Banking?

 Overdraft Protection

• What is overdraft protection?
• How do I get overdraft protection?
• What types of overdraft protection do you offer?
• What is the cost for overdraft protection?
• Can I sign up for overdraft protection, and check storage within the online checking application?